1. How do I change my password?
After logging in, click the “My Login” tab on left side of page. Enter the new password in the blank space and click “Update Login”.
2. How can I change my contact information – email, address, phone?
Go to the left side of the dashboard on your Owner’s Portal and click “My Contact Info.” You can change your email address, phone, and mailing address from this screen. You can also update your communication and billing preferences.
3. How can I submit a work order, billing inquiry, amenity reservation or general request?
Go to the left side of the dashboard on your Owner’s Portal and click “Submit a Request.” From there you can select your request from the drop-down menu. Requests will be routed to the appropriate party.
4. I own multiple properties and/or I am a member of a Community Association that has a Master Association. How do I see and manage both of my accounts in my Owner Portal?
After logging in, click “Submit a Request” from the left menu and select "General Question" from the drop down. Please provide the details of the accounts you would like to link, and let us know what your mailing address is, if it is not already the same on all accounts.
5. I have a question about my account or billing. How do I contact the management company?
After logging in, click “Submit a Request” from the left menu and select "Billing Question." You can select "General Question" if you need information about your association but not specifically about your owner account.
1. How can I order a resale package and/or questionnaire from the Association?
When a settlement date is scheduled, a 3407 or 5407 Resale Certificate must be provided. You can order this by going to www.homewisedocs.com Register as a new user if you never used this website before. After registering you would order for the sale of a unit, and search by the association name. You will need to order a PA Compliance package for resale packages and Questionnaire for Mortgage lenders. Contact email@example.com with any questions.
1. Can I pay my assessments online?
Yes! Once you are logged in, select the “Make a Payment” button to be directed to the payment processing service.
2. What are my payment options?
Below is a summary of the options offered through our Owners Portal:
3. If I want to mail in a check, where do I send it?
Check must be written payable to the name of your association.
Your account # must be written on the memo line of check.
Mail Payments to:
Name of your Association
P.O. Box 11995
Newark NJ 07101-4986
1. What are the Governing Documents of an Association?
Property owners associations derive their basic legal authority for their existence, activities, and actions from state statutes (laws) and certain legal documents:
2. What are the Articles of Incorporation?
3. What are Declaration of Covenants, Conditions and Restrictions?
The underlying document of a property owners association, apart from state law, is the Declaration, also referred to as Covenants, Conditions, and Restrictions (CC&Rs). The Declaration is the constitutional law of the association. The Declaration defines the limits and inclusions of ownership for the owners and the association. As a legal entity the association is better prepared to pursue certain business needs, such as entering contracts, raising funds, filing liens, and collecting fees in a foreclosure.
The Declaration may contain:
4. What are Bylaws?
The Declaration forms the constitutional foundation of the association; Bylaws define the laws and operating procedures of the association. Bylaws detail the framework for governing the association that is authorized in the Declaration. They address the association's structure, the board, the officers, definition of a quorum, ability to enter into contracts, etc. Bylaws provide reliable guidance for board members at meetings in addition to:
5. What are Board Resolutions and Rules & Regulations?
Board Resolutions are formal policies, procedures and decisions that are adopted and approved by the Board of Directors. Rules and regulations are the operational and behavioral laws that apply directly to association members and may govern the lots, units, and common areas. They may state acceptable and/or unacceptable conduct for all owners, guests, visitors and tenants. Good rules serve the interests of the entire association and protect the common areas. Some common examples of rules are below:
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